Skip to content
English
More support
Contact us
  • There are no suggestions because the search field is empty.

How do I request a return?

You can request a return within 30 days of delivery. We’ll send you a return label, and once we receive the product, we’ll process your refund.

If you need to return your MouthX, the process is simple. You can request a return within the first 30 days from the date you received your device.

Here’s how it works:

  • Contact us. Send us a message through the support form with your order details.
  • Receive your return label. Our team will send you a prepaid return label so you can ship the product back safely.
  • Return the device. Pack the device securely and send it using the label provided.
  • Refund processing. Once we receive and verify the returned product, we will process your refund. Refund times may vary depending on your payment method or bank.
If you have any questions during the process, our support team will be happy to help.